Terms and Conditions


Hotel Gran Ciasa

  • The prices are valid per person and night for a minimum stay of three nights, including half board.
  • For bed and breakfast only, € 10,00 are deducted per person and night.
  • For the single rooms, the suite prices apply. For a double room for single use, an additional 60% of the total cost applies.
  • The prices do not include the local tax of € 2,00 to € 2,50 per person, per night. Children under the age of 14 are excempt.
  • The use of the "Stè bëgn" (swimming pool, sauna center, relax area) is free for our guests. During your stay in our Hotel we will provide a soft bathrobe.
  • Free WiFi.
  • Paid services: massages and spa treatments, beverages during dinner and at the bar, garage.

Residence Vila

  • The prices are valid per person an night, for a minimum stay of 3 nights.
  • The prices of the Residecne Vila include the overnight stay, daily cleaning of the bedroom and bathroom (excluding the kitchen), weekly linen change and final cleaning.
  • The guests of the Residence enjoy free entry to the spa oasis of the Hotel Gran Ciasa (500 m away).
  • We provide towels for the swimming pool.
  • Free WiFi.
  • Paid services: massages and spa treatments, dayly bread delivery at the Residence, garage.

Reductions for additional beds:

  • 0-1 year old................free
  • 2-4 years old.............-70%
  • 5-7 years old.............-40%
  • 8-11 years old...........-30%
  • over 12 years............-20%

Reservations and Booking:

For final confirmation we ask a deposit of 25% of the total amount. The following payment options are possible:

  • by bank transfer to the bank account of Hotel Gran Ciasa  IBAN: IT 96 E 08010 58341 000301006223 - Cassa Raiffeisen Val Badia - (SWIFT-BIC: RZSBIT21108)
  • by credit card VISA - MASTERCARD trough "CLICK TO PAY"

Cancellation policy:

In case of cancellations with justified reason within 30 days before arrival, we refund the deposit.

For cancellations less than 30 days befor arrival, the following cancellation conditions apply:

  • from 30 to 7 days before arrival -  25% penalty of the total price
  • within 1 week before arrival - 70% penalty of the total price

In case of late arrival or early departure, the full period will be charged.

Trip insurance:

We suggest to cover your reservation with a travel cancellation insurance. Click here to enrol for travel insurance.

Arrival and departure:

The rooms and apartments are available from 15.00 of the arrival date and need to be left by 10.00 on the day of departure.

Smoking is strictly forbidden inside of the Hotel and the Residence.
Animals are not allowed.

Ski pass & Summer card:

The ski pass and summer card can be purchased directly at the Hotel reception.

See also