Terms and Conditions

Prices: 

  • The prices are per person per day, for a minimum stay of three nights. The prices do not include the tourist tax, which amounts to € 1,50 per person, per night. Children under the age of 14 are excempt.
  • The prices for the hotel include half board service, with a rich breakfast buffet and dinner with a menu and a salad buffet. The prices for bed and breakfast service are reduced by € 10,00 per person per day, with respect to the full half board price.
  • The use of the "Stè bëgn" (swimming pool, sauna center, relax area) is free for our guests. During your stay in our Hotel we will provide a soft bathrobe. For our guests in our Residence, we provide towels for the swimming pool.
  • Free WiFi.
  • The prices of the Residecne Vila include daily cleaning of the bedroom and bathroom (excluding the kitchen), weekly linen change and final cleaning.
  • Paid services: massages and spa treatments, beverages during dinner and at the bar, dayly bread delivery at the Residence, garage.

Reductions:

  • Discount for additional beds: 20%
  • Discound for children in addtional beds: 0-1 years free;    2-4 years 70%    5-7 years 40%    8-11 years 30%

Reservations and Booking:
For final confirmation a 25% deposit of the total amount is required. The following payment options are possible:

  • bonifico bancario intestato a Hotel Gran Ciasa  IBAN: IT 96 E 08010 58341 000301006223 - Cassa Raiffeisen Val Badia - (dall'estero SWIFT-BIC: RZSBIT21108)
  • carte di credito VISA - MASTERCARD tramite "CLICK TO PAY"

Cancellation policy:

In case of cancellations with justified reason within 30 days before arrival, we refund the deposit.

For cancellations:

  • from 30 to 7 days before arrival -  25% penalty of the total price
  • within 1 week before arrival - 70% penalty of the total price

In case of late arrival or early departure, the full period will be charged.

Trip insurance:
Occasionally, something can happen before the start of a trip. With our cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed in accordance with EU standards. In order to save you any expenses in such cases, we recommend you to sign up for the trip cancellation insurance. By doing so, you are covered by the Europäische Reiseversicherung's travel insurance. Click here to enrol for travel insurance.

Arrival and departure:
The rooms and apartments are available from 15.00 of the arrival date and need to be left by 10.00 on the day of departure.

Smoking is strictly forbidden inside of the Hotel and the Residence.
Animals are not allowed.

Ski pass: The ski pass can be purchased directly at the Hotel reception.